Acceptable Use Policy

Last updated: May 2, 2026 · Version 2026-05-02

1. Prohibited conduct

You may not, and may not allow others to, use Park Graph to:

  • Commit fraud, money laundering, sanctions evasion, or any other unlawful payment activity.
  • List a parking lot you do not own or have lawful authority to operate, or impersonate another business.
  • Set discriminatory rates or refuse service on the basis of any protected characteristic.
  • Apply abusive surge pricing intended to exploit emergencies, evacuations, public-transit failures, or other captive-audience events.
  • Tow, boot, or immobilize vehicles in violation of local law, or use Park Graph to coordinate any unlawful enforcement.
  • Send harassing, deceptive, or unsolicited bulk messages to drivers or Owners through chat, SMS, or email.
  • Scrape, mass-download, or otherwise enumerate Park Graph data outside the documented public API and rate-limit envelope.
  • Reverse engineer, decompile, or attempt to derive source code from the Platform, or probe its security beyond a coordinated, written-permission disclosure program.
  • Circumvent, disable, or interfere with rate limits, authentication, fraud detection, or any other security feature.
  • Use the Platform to weaponize signage, payment infrastructure, or messaging against drivers (for example, via deceptive QR redirects, spoofed signage, or surge pricing layered on top of unlawful towing fees).
  • Run automated abusive scanning, brute-force credential stuffing, or denial-of-service activity.
  • Use the Platform to host or distribute malware, phishing pages, or content that infringes intellectual property or violates law.

2. Enforcement

We may, at our sole discretion and without prior notice, suspend, restrict, or terminate accounts; freeze payouts; withhold pending sessions; and report violations to law enforcement, payment processors, card networks, or relevant regulators. We may also recover any costs we incur defending against violations, in addition to our rights under the indemnification clause of the Terms.

3. Reporting abuse

If you believe someone is using Park Graph in violation of this policy, email legal@parkgraph.com with as much detail as you can.

Acceptable Use Policy — Park Graph | Park Graph